Dashboard

Receptionist overview

Missed calls recovered

18

+24% from last week

Booked appointments

1

1 confirmed from AI handoff

Open escalations

1

Needs staff review

Avg. response time

22s

Demo metric

Today's operating snapshot

The demo tenant shows the Milestone 1 shape: missed-call recovery, booking, and escalation are represented in the inbox without real provider calls.

  • 3 tenant-scoped conversations loaded from seed data
  • Approved knowledge is separated from draft sources
  • Provider packages are mock/stubbed locally with Telnyx as the default real telephony/SMS target
Security baseline

All future database access should resolve auth, tenant, role, tenant-scoped query, and audit logging server-side before returning data.